Client Testimonials

“Helen is a highly skilled and creative graphic designer. Her work ethic is second to none and commitment to ensuring high standards evident in her work. Helen is not afraid to challenge briefs and bring new ideas to the table, which we greatly value. In less than a year, she has helped us to completely redevelop our brand, built a new commercial website and develop new product brands – all of which has worked to strengthen our business position as a market leader. She is a pleasure to work with and we would not hesitate to recommend her to others.”

NATALIE FRYER
Marketing Manager, Elite Dynamics UK Ltd

“Following a recommendation to make contact Helen, we can only say a massive thank you. Helen is inspirational and has provided innovative logos and created our new website to even organising the printed stationery, nothing I mean nothing has been a hassle! the level of communication and the turnaround has been excellent. We would highly recommend Helen.”

BARRY MAXEY
Wallsend Guest House and Glamping Pods

“We asked Helen Dowthwaite at Creative Essence to help us design and manage a website for a new venture of ours – an events venue in a converted barn. As complete novices we needed a steady guiding hand! Helen has been efficient, punctilious and responsive from the start. She has steered us through some of the baffling technological challenges, and has created a website and booking system that we are proud of. She has always been on the end of a phone line for a chat, or help in a crisis. Helen’s part in getting our business up and running, especially in these challenging times, has been invaluable; we are very pleased we asked her.”

VANDA AND JULIAN LAMBTON
Hare Hill Barn

“Helen has been working with Kendal Quality Carpets for some time now, and produces some fantastic Graphic design work, alongside her extensive website knowledge, printing packages, has actually saved us money, as well as raising our profile, which has helped increase our presence in the Cumbria area. From the offset we have built a flexible working relationship which has evolved as our business needs have grown. She is always available and approachable whenever we need her to come and see us to talk about our next project which is important to us. We would without hesitation be happy to recommend Helen and Creative Essence’s services to any potential new clients.”

PAUL GREENALL
Director, Kendal Quality Carpets

“Having used Helen to design all our collateral we commissioned her to build a new website for the hotel. Helen is very innovative and perceptive. She understood our business and designed a new site, which we feel has revolutionised our online presence. It is rare to work with someone who has such strong customer service and technical skills. She will demystify the technical side for you and design a solution that encapsulates all your unique selling points. We look forward to continuing to work with Helen as she has become part of the team.”

AMANDA SHAW
Marketing & Sales Manager, Storrs Hall

“I couldn’t be more delighted with the work Helen has done designing and building my website. She has gone above and beyond my expectations. She understood exactly the vision I was trying to create and I am so pleased with the results. Her friendly manner, professional service and vast knowledge were invaluable to me and took away all the stress from an area which was certainly daunting to me. I cannot recommend her highly enough. Huge thanks for all your hard work Helen.”

LAURA COCKSHOTT
Company Owner, Yorkshire K9 Fertility

“We have been working with Creative Essence for the last year. Helen has designed and implemented three great sites for us in that time. She was brilliant at demystifying the whole process of web design and interpreting our requirements into an appropriate format. She has created well-designed, highly functional, easily navigable sites that we can be proud of. We have received brilliant service, nothing was too much trouble, and we look forward to further projects in the future.”

ADRIAN SANKEY
Property Owner, Elterwater Cottages

“I approached Creative Essence after viewing their work on other websites. Their response to my enquiry was immediate which set the tone for the rest of the project. Creative Essence provided innovative ideas and where solutions to any issues were not immediate they soon researched options and came back to me with suggestions. They were consistent in delivering material on time. I worked with a wide range of contractors on a large project and Creative Essence were one of the few organisations who chased me to ensure they could deliver effectively and promptly. I appreciated the proactive and considerate approach in the process but am also delighted with the result. My customers frequently comment on the website. The back-office functionality and support from Creative Essence has been excellent. They provided fast responses to any requests and queries. I am very grateful to Helen for the ease with which she has dealt with our requirements and have no hesitation in recommending Creative Essence to other businesses.”

MARK BAKER
Company Owner, Mirefoot Cottages

“Working with Helen at Creative Essence has been fantastic! I have used other web designers in the past but none have the patience and speed of reply like Helen. I am thrilled with my website and I know she is always at the end of the phone if I have a problem. 100% recommend Helen and Creative Essence.”

CAROL ROBERTSON
Company Owner, Carol Robertson Scents

“Helen was absolutely fantastic, very efficient, professional and listened carefully to our requirements. The site is exactly what we were trying to achieve, we couldn’t recommend her more highly.”

JOJO BRADLEY
Company Owner, JoJo Bradley Interiors

“It was an easy choice to use Creative Essence for our business. The quality and professionalism stands out from the rest, Helen is clearly well experienced in her field and made, what could have been a tricky process, very simple. We were particularly impressed with Helens innovative designs, our customers regularly compliment the quality behind our brand design. This is solely down to Helen at Creative Essence. We 100% recommend Creative Essence and will be choosing to work with her as our business and other enterprises grow.”

MATTHEW HOWARTH
Company Owner

“I have been working with Helen on a rebranding of my logo and the design for the labels for my new hand cream range. Helen was immediately full of creative ideas and I knew straight away that I had made the right choice of designer. With each development stage Helen got back to me quickly with changes and suggestions and very soon had come up with a design which was absolutley right for the product. The labels were produced without delay and I was able to launch my hand creams on schedule. If you are looking for a fresh, professional and immaginative designer then look no further than Helen Dowthwaite”

JO EVANS
Company Owner, Bespoke Aroma

“Working with Helen at Creative Essence has been an absolute pleasure. From our first meeting she has been full for ideas and technical insights and advice. For an Internet novice like myself Helen has been an invaluable asset to our business, her patience and professional skills have enabled us to have the website we dreamed of. Helen’s creative skills with branding and layout have combined seamlessly with her technical abilities giving our site the perfect balance between style and function. We are so delighted with her work on our Olive-Design site that she is currently working with me developing our website for a new luxury holiday let in Kaber, Nelson Barn. Thank you so very much Helen.”

KATIE CARTWRIGHT
Company Owner

“Working with Helen was easy, her friendly and patient ways were a god send. Meeting’s were always casual, low key and relaxing, often with a coffee in one hand and my notes in the other. Shepherdess website was a long ongoing project that took time and energy and like many projects tested all involved. The end result is stunning and worth all the hard work. I am so happy with my site and Thank Helen for all that she did, I would recommend her to everyone I know. Thank you Helen”

ALISON O’NEILL
Company Owner, Shepherdess

“Helen has redone our ageing website and has done a superb job. I find Helen is really helpful when we need a hand putting more products onto the website, I wouldn’t hesitate to recommend her – in fact I have recommended her!!!”

DARREN WHILEY
Managing Director, Eaves Associates

“I have had the pleasure of working closely with Helen on multiple projects over the past 3 years. As well as delivering a brand and website for my own business that I am extremely proud of, Helen has been an integral part of many projects for my clients. From logo and brand conception through to visually amazing and functional websites, she interprets briefs perfectly and expertly produces stand out results every time.

Helen’s has a really positive approach to her work, is extremely responsive and will always goes the extra mile. She is such a pleasure to work with and I am always impressed with her work ethic and turnaround times. Helen’s creativity is outstanding and I always look forward to seeing her designs come to life.”

KATY CHILTON
Company Owner, Our Marketing Team

“I am delighted with my two websites provided by Helen. She is great at branding and design and really listens, whilst also contributing fantastic ideas. She’s quick to respond and very easy to communicate with. Nothing is too much trouble, and I would definitely use her again. Thanks for first class service.”

POLLY WINDER
Polly Winder Voiceover Artist

“Helen was recommended to myself through a friend who had been very happy herself, so I thought word of mouth is the best of any, and I am so delighted I found her. The website is that very important first impression for my clients, so I needed a site which stood out and showed professionalism. I gave Helen some ideas of how I envisioned my website to look and she did not disappoint. I get many positive comments on my website, from its look, to how easy navigable it is, she certainly has bags of experience and knowledge. She always said her work will not just stop once she has completed the websites for clients, and she is true to her word, she is always happy and approachable if I need any technical advice! I would be under no hesitation to recommend Helen to ANYONE in the future… I already do! Thank you so much Helen!”

KATIE SHAW
Katie Shaw Yoga & Pilates

“We approached Helen to work with us on creating a new brand identity for The Daffodil Hotel & Spa ready for our re-launch. The creation of our new logo and style was really the start in bringing the refreshed brand to life and we then worked with Helen to create a whole range of stylish printed materials. We are delighted with what we have been able to achieve against tight deadlines and have always found Helen to be approachable, helpful patient and of course very creative. Helen really became an extension of our marketing team during re-launch and she has been a fantastic asset, we look forward to working with Helen again in the future…”

LAURA WOLSTENHOLME
Marketing Manager, The Daffodil Hotel

“The Fibre Co. was looking for creative talent to help with several projects in support of our global expansion. We hired Helen to update our logo and then implement the new branding across various identity assets. Working with Helen has been such a pleasure. She immediately understood our needs and created an identity that captures exactly what we’re about. Helen openly sought our feedback and was very responsive in turning around modifications. I really appreciate Helen’s flexibility, efficiency and strong work ethic—she is always there when I need her. Her help in getting us ready for a major international trade show was key to our success. From stunning posters, to a refreshing website update, to our gorgeous new identity, I couldn’t be happier. Thank you Helen! I look forward to a long and prosperous relationship.”

DAPHNE MARINOPOULOS
Company owner, The Fibre Co.

“Working with Helen on design projects for my clients is always a pleasure. She brings many great qualities to the table; professionalism, enthusiasm, creativity and a willingness to share new ideas. Helen’s rich background of design experience and passion for her work provides invaluable support to our business. It is always a pleasure to work with someone who can really run with a design brief to bring creative campaigns to life. She is also a genuinely nice person.”

NATALIE FRYER
Itch Marketing

“We have been working with Helen for 3 years. From our initial discussions around the creation of our new website to the on-going maintenance and updating of the site, Helen has been amazing. Helen has an outstanding knowledge of her sector. She is current, progressive and always ahead of the market, keeping our website extremely fresh and up to date. I thoroughly enjoy working with Helen. She is very responsive to any queries or amendments I may have. Nothing is too much trouble and she works in an extremely professional manner. I have absolutely no hesitation in recommending Helen and Creative Essence.”

JULIE BOLTON
Company owner, Mill House Cottages

“We have recently used Helen’s services to help us re-brand our business and design a new website. From the outset Helen has been professional, innovative, flexible, patient, friendly and easy to communicate with. She has lots of good ideas but really listens to what you want then comes up with options that can then be adapted until you have what you want.

We are absolutely thrilled with what she has done for us and have had lots of unprompted compliments about our new logo and website. I wouldn’t hesitate in recommending Creative Essence and Helen’s graphic design skills.”

KAREN HAWORTH
Company Owner, Nutshell Training

“Helen has provided a very professional and friendly service throughout our website design and she continues to offer an excellent service as our site develops. Since working with Creative Essence we have seen an increase in interest in our services with requests for quotes coming in throughout the UK. I would highly recommend Helen at Creative Essence for SEO and website design services.”

LOUISE BARDEN
Company owner

“Helen of Creative Essences reconstructed our website in 2016. Her whole approach was friendly and innovative, guiding us on the best visual displays and content for our service base, and more importantly providing a user friendly interface. The result is a really clear website, which has been commended by many of our clients and certainly led to numerous appointments.”

ALLISON POWELL
Chartered Architect

“As part of our re-branding process, we were looking for some new ideas for our company literature and Helen’s designs fit the brief perfectly. Her ideas are original yet fresh and I was really impressed at the way she took our brand and developed it. Her level of service is excellent and nothing is too much trouble, she turned around a fairly large project very quickly and the result is the most professional company literature we have ever had. We will continue to work with Creative Essence on future design projects and I would highly recommend them to anyone looking for high quality design work.”

PAULA EVANS
Marketing Manager

“Helen has been an excellent help in the creation of Harrow & Smith’s wonderful online presence and excellent branding. She is always available to talk through any queries and flexible with her time, going above and beyond in every project we ask her to do. Her extensive knowledge, excellent eye for detail and enthusiastic work ethic means you can always count on work to be completed on time and to the highest of standards. We recommend Creative Essence at every opportunity!”

JAMES GREENALL
Company Director

“Helen has a good eye for design, and provides a fast and professional service. She’s also a pleasure to work with. We’re delighted with the brochure she created for us.”

SUNA JONES
Marketing Manager